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Global Mind Leaders - " What Managers Neeed to Know about Social Tools "



" What Managers Neeed to Know about Social Tools "


Avoid the common pitfalls so that your organization can collaborate, learn, and innovate.
by Paul Leonardi and Tsedal Neeley
( Harvard Business Review ).

Idea In Brief

A Missed Opportunity
Internal social tools can improve collaboration, innovation, decision making, and employee engagement. But four common traps get in the way: Organizations make flawed assumptions about Millennials, struggle with personal and professional boundaries, overlook the learning that takes place, and derive faulty insights by focusing on the wrong data.
A Better Way
To realize the potential of social tools, organizations should clearly define why they’re adopting them, encourage informal communication and even "lurking" to promote knowledge sharing and learning, and articulate the rules of conduct. And leaders should exhibit the behaviors they’d like to see from employees.