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Global Mind Leaders - " The Neuroscience of Trust "
Article
Title
" The Neuroscience of Trust "
Description
Management behaviors that foster employee engagement
by y Paul J. Zak
( Harvard Business Review ).
Idea In Brief
How Trust Creates Joy
Experiments show that having a sense of higher purpose stimulates oxytocin production, as does trust. Trust and purpose then mutually reinforce each other, providing a mechanism for extended oxytocin release, which produces happiness. So, joy on the job comes from doing purpose-driven work with a trusted team. In the nationally representative data set described in the main article, the correlation between (1) trust reinforced by purpose and (2) joy is very high: 0.77. It means that joy can be considered a "suffcient statistic" that reveals how e ectively your company's culture engages employees. To measure this, simply ask, “How much do you enjoy your job on a typical day?”
Experiments show that having a sense of higher purpose stimulates oxytocin production, as does trust. Trust and purpose then mutually reinforce each other, providing a mechanism for extended oxytocin release, which produces happiness. So, joy on the job comes from doing purpose-driven work with a trusted team. In the nationally representative data set described in the main article, the correlation between (1) trust reinforced by purpose and (2) joy is very high: 0.77. It means that joy can be considered a "suffcient statistic" that reveals how e ectively your company's culture engages employees. To measure this, simply ask, “How much do you enjoy your job on a typical day?”
